Prima Thermal Pillow

Lead time, delivery terms and destination charges are confirmed with your quotation for Oman, the GCC and East Africa.

Prima Thermal Heating Pillow (SKU EHM-0892) can be ordered online for stock quantities, or quoted for bulk, tender and project supply.

1. Choose your option and quantity. Set the quantity you need; packs and cases are quoted as stated on the quotation. Confirm the plug type required when ordering.
2. Add to order. For stock quantities use Add to order and check out; prices are shown in OMR and the delivery estimate is confirmed at checkout.
3. Request a quote for bulk or tender supply. Use Request a quote with the SKU, quantity and delivery city or facility; we return firm unit pricing, lead time and the registration documents for this item within one working day.
4. Confirm and pay. Pay by bank transfer or card against the proforma invoice, or issue a purchase order quoting the quotation reference on an approved corporate account.
5. Delivery and documents. Your order ships with a delivery note and the lot, batch and country-of-origin record for this item; tracking is shared on dispatch and the delivery date follows our Shipping policy.

Before you order

• Tell us your mains voltage and plug type for mains-powered devices
• Confirm the intended body area and any attachment heads or accessories required
• Devices for shared or clinical use may need replacement hygiene covers — add them to the order

Need help?

Message us on WhatsApp (Sunday–Thursday, 8:00–18:00 Gulf Standard Time) or email milani@shamhabib.com. Hospitals, ministries and distributors can send tender line-items to the Tender Desk for compliant, documented pricing.

These terms apply to the supply of Prima Thermal Heating Pillow (SKU EHM-0892), an electrical home-therapy device supplied by MedyMar, Muscat, Sultanate of Oman. They supplement our store-wide Shipping and Returns policies.

Pricing & quotations

Prices are shown in Omani Rial (OMR). Applicable VAT, import duties and destination charges are confirmed on your quotation or at checkout for your delivery location. Quotations carry a reference number and a validity window; volume, tender and project pricing is available on request.

Ordering & payment

Online orders are paid at checkout. Quoted orders are paid by bank transfer or card before dispatch unless credit terms have been agreed on an approved corporate account, which may order against a purchase order referencing the quotation number.

Delivery

Lead time and freight for this item are confirmed on your quotation or order confirmation for Oman & the GCC, Rwanda and East Africa. CIF, EXW and DDP terms are quoted per destination and risk passes according to the agreed Incoterm. The buyer is responsible for any import permit or product registration required in the destination country. Mains-powered equipment is supplied for the voltage and plug type stated on the quotation.

Returns & cancellations

• A device that arrives damaged or fails on first use must be reported within 48 hours of delivery; we arrange replacement or credit.
• Unused devices in sealed original packaging with all accessories may be returned within 14 days of delivery.
• Body-contact attachments and accessories are excluded once used, for hygiene reasons.

Warranty

This item carries the original manufacturer's warranty, typically 12–24 months; the period that applies to this item is stated on your quotation or invoice. MedyMar manages warranty claims with the manufacturer on your behalf. The warranty excludes consumables and wear parts, physical damage, liquid ingress, use outside the manufacturer's instructions and unauthorised repair.

Use & regulatory

Electrical therapy devices should not be used over wounds, implants or by users with contraindicated conditions without clinical advice. Product information on this page is provided for procurement purposes and does not constitute medical advice. Registration, conformity and lot-traceability documents for this item are supplied with your quotation on request.

Governing law

These terms are governed by the laws of the Sultanate of Oman. Any dispute is first addressed with your MedyMar account manager; unresolved matters fall under the jurisdiction of the courts of Muscat.